An OMHU item is typically processed the following business day, excluding holidays and during high volume seasonal periods. As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.
Estimated delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or product availability:
|UK||Estimated SHIPPING £ 5.50||1/2 DAYS|
|EUROPE||Estimated SHIPPING £ 25||3+ DAYS|
|REST OF THE WORLD||Estimated SHIPPING £ 40||3+ DAYS|
Preorder gives you the opportunity to buy an item that will become available at at a later date. The expected shipping day is specified in the product description.
TAXES AND DUTIES
All international buyers are responsible for import duties and taxes, these are determined by the customs agency within the destination country. In case the client refuses the order or pay the duties/taxes, shipping and extra costs will be deducted of the refund. We are not responsible for customs delays and transit times provided by courier are not necessarily guaranteed. However we work closely with the courier companies to minimize any delay in delivery.
If after two attempts delivery of your parcel becomes impossible, the courier will try to find a safe place to leave it, and will also leave a note to let you know where your parcel is and how to pick it up. If you are going to be in the place of delivery at the convened time, please contact them to arrange another delivery.
If 15 days after your parcel is available for delivery the parcel has not been delivered for reasons not attributed to us, we will understand that you want to cancel the agreement and it will therefore be terminated. Following said termination we will refund you the price paid for such products as soon as possible and in any event within a maximum of 30 days from the date we deem the agreement to be determined. In such a case, we will be authorized to charge you the transportation cost arising from the shipping and termination cost.
If you have any doubts about your online order or any other questions please contact us:
Phone: +44 (0) 7724 937 503